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Rachael Mullins
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Rachael Mullins
About
Work
Contact
About
Work
Contact
Zendesk Z Bot
CONVERSATION DESIGN Rachael Mullins 15/11/22 CONVERSATION DESIGN Rachael Mullins 15/11/22

Zendesk Z Bot

A support chatbot for Zendesk customers that’s helpful, conversational, and on-brand. Beep boop.

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OpenForms subscriptions
CONTENT DESIGN Rachael Mullins 15/11/22 CONTENT DESIGN Rachael Mullins 15/11/22

OpenForms subscriptions

A subscription flow that allows users to sign up for an OpenForms trial, choose a plan, get charged automatically, and manage their subscription.

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OpenForms onboarding
CONTENT DESIGN Rachael Mullins 12/3/19 CONTENT DESIGN Rachael Mullins 12/3/19

OpenForms onboarding

A one-to-many first-time-user experience to get OpenForms users started with little to no human interaction.

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OpenCities help center
CONTENT STRATEGY, TECHNICAL WRITING Rachael Mullins 12/3/19 CONTENT STRATEGY, TECHNICAL WRITING Rachael Mullins 12/3/19

OpenCities help center

A help center with discoverable, comprehensive, and easy-to-understand content that empowers OpenCities users to serve themselves.

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Made with ♥ in Naarm on the lands of the Bunurong People of the Kulin Nation